We take all safeguards necessary to prevent
unauthorised access and, except as stated under this policy, we do not pass on your details collected
from you to any third party unless you give us your consent to do so or as authorised by law. We are
introducing this Privacy and Cookie Policy to make it easier for you to find out how we collect, use,
protect, and disclose your personal information and which rights and options you have in relation to the
personal information we hold.
We will only collect information in line with
relevant regulations and laws, information which you provide us, and anonymised usage data provided
by your browser’s cookies when you use our website and consent to our use of cookies. You provide us
with your personal information entirely voluntarily. However, there may be contractual conditions
under which we will not be able to act or process your instructions without you providing the
relevant personal information to us. We may have CCTV in operation which will capture footage of you
whilst you are on company premises.
We will only use your personal information as allowed by law, i.e. carrying out an instruction or agreement, fulfilling a legal obligation because we or a third-party recipient have a legitimate interest, or as agreed by you. We may share your personal information with another company within our group where there is a legitimate business interest in doing so. A legitimate business interest to use your personal information may include:
We will keep your information for as long as you have a relationship with us. After it ends, we will keep your information as long as we may have a legitimate purpose or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing your data. In particular, we will retain your personal data:
Your information may be transferred and stored
as set out in this Policy to countries outside the European Economic Area or to countries not
approved as providing an adequate level of protection for personal information. This may include
countries which do not provide the same level of protection for personal information. When this
happens, we will ensure any such transfers are made subject to appropriate or suitable safeguards.
Such transfers will occur where you have given explicit consent, or where the recipient has entered
into standard contractual clauses.
What are cookies?
Our website uses cookies which are small text files that are placed on your device when you visit a website. Our use of cookies aims to provide you with an optimum user experience when you browse our website, and allows us to monitor the performance of the website on an ongoing basis.
What type of cookies do we use?
We use third-party cookies by Google Analytics in order to monitor and analyse the use of our website. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. You can learn more about data collected by Google and what this data is used for in Google’s Privacy Policy. Additional information on Google services and products is available in Google’s Terms of Service.
What data is collected by the cookies?
The data we collect from you may include your browser type, language, operating system, device ID, geolocation data, the state or country from which you accessed the website’s services, the webpages you visited, and the date and the time of a visit. Please note that this information is aggregated and therefore the data is anonymous and will not be traced back to you.
How to manage cookies?
You can opt-out of having your activity made available to Google Analytics across all websites by installing the Google Analytics opt-out browser add on, which you can access here: Google Analytics Opt-out Browser Add-on Download Page. You may also opt-out of tracking by Google Analytics on our website by pressing the ‘Reject’ button on our cookies banner. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.
Our website may provide links to third-party
sites, including social networking sites. If you click on a third-party link, you will be directed
to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you
visit. We have no control over and assume no responsibility for the content and Privacy Policy of
any third-party sites or services.
We reserve the right to update and change this
Privacy Policy from time to time in order to reflect regulatory changes or changes to the way we
process your personal information. In case of such changes, we post the amended Privacy Policy on
our website. The changes will come into effect upon publication.
If you wish to submit a complaint or need further information in relation to this Policy, please contact [email protected].